Returned or claimed products should be sent to the address: Internetowy sklep wędkarski PIRANIA , 25 Siemaszki St., 31-207 Krakow. In case of full refund, please attach the receipt. In case of partial return, the receipt must also be attached, and then a new receipt or a copy of the receipt will be issued for the remaining part of the product. We guarantee to refund the value of the goods, repair or replace it. The customer will receive the money by postal order or bank transfer, as long as you provide your bank account number. The cost of delivery and the cost of custom import, if any, is not refundable and the customer pays for returning the goods. Lack of original purchase document, lack of returned goods, lack of original packaging will not be considered for return. Shipments sent back cash on delivery will not be accepted by the store.